Frequently Asked Questions

Where can I download approved artwork?

Approved artwork for websites, apps, and print applications may be downloaded here.

Who is authorized to use Mastercard® brand artwork?

Merchants who accept a Mastercard payment brand or brands may display Acceptance Marks to indicate acceptance of the brand(s). Only Acceptance Marks for the brand(s) accepted may be used on store signage, receipts, and/or websites.

Issuers, acquirers, co-brand partners, and their communications resources may use Brand Marks to market or promote Mastercard-branded products or services in print communications, on-screen communications, and/or advertising.

Where can I find standards for card design?

Standards and artwork for card design are proprietary and are available only to financial institutions and certified card manufacturers of Mastercard. If you are a financial institution or approved card manufacturer, please access the Card Design Standards System through Mastercard Connect™. For specific questions regarding cards, please contact your regional representative.

I don't have WinZip. How can I open the file(s) I downloaded?

You can download free software for expanding ZIP archives. WinZip software (for expanding ZIP files on computers) is available at www.winzip.com.

Why did the Mastercard logo change?

The continued transformation of Mastercard to a more digitally-driven company is reflected in our evolved brand identity—which is simplified, modernized, and optimized for relevance in an increasingly digital world.

Why is the company name written in lowercase in the logo? In written materials, why is the “c” in Mastercard now lower case?

The all lower case typography is a design cue that signals simplicity and modernity. For “Mastercard” it also serves to de-emphasize the word “Card” in our name as a nod to our much broader extension into the digital world.

How can I order decals/stickers for my business?

You may place an order for pre-printed decals here. Or email us at MCFulfillment@mastercard.com.

I ordered materials, but they haven’t arrived yet. How long will it be before I receive my order?

Digital artwork and standards may be downloaded immediately. Decals are shipped to the mailing address you provided.

Please allow at least 15 business days to receive your materials from the time you place your order from the Mastercard Brand Center. If your order does not arrive within the allotted time, please email us at MCFulfillment@mastercard.com.

For more information, click on the link below.
https://www.mastercard.us/en-us/consumers/get-support.html

For more information, click on the link below.
https://www.mastercard.us/en-us/merchants/get-support.html